SUPPORT & LEGAL

Let’s get you moving again.

Connection help, product questions and privacy requests. A direct way to reach the developer.

CONTACT THE DEVELOPER

relayard support

For technical help, feedback, feature requests or account questions, email TXYOU, LLC.

support@txyou.com

Email support

Opens your email app. Nothing is sent until you send the message. If it does not open, copy the address above into your email service.

Start with the issue you see

Send a useful, safe bug report

Include your relayard version, macOS and Xcode versions, client/model, what you expected, what happened and the smallest reproduction steps. Add the time and timezone, exact error and an operation identifier when relevant. Redact account details, private paths and unrelated project content before attaching logs or screenshots.

SUPPORT EMAIL TEMPLATE
Subject: relayard — short issue summary
relayard / macOS / Xcode versions:
Client and model:
Time and timezone:
Steps to reproduce:
Expected result:
Actual result and exact error:
Operation identifier, if relevant:
Sanitized attachments, if needed:

Never send passwords, API keys, OAuth tokens, recovery codes or a complete private repository. If a secret was exposed, revoke it at its provider before sending a sanitized report.

Privacy, data deletion and security

For self-service deletion, open Settings > Remove access > Delete account in the Mac app, or use the signed-in hosted account page and authenticate again. This does not delete local projects or cancel Apple renewal.

Email support@txyou.com with the subject “relayard privacy request”. State whether you need access, correction or deletion and identify your account without sharing credentials. We may verify ownership. See the privacy choices and deletion process for the limits of pausing, uninstalling and third-party copies.

For a suspected security issue, email us privately with the subject “relayard security report”. Describe the impact and safe reproduction steps; do not post tokens or private project contents publicly.

Purchases and subscriptions

If you purchased through Apple, Apple provides instructions to cancel a subscription or request a refund. relayard support can help with product issues, but cannot promise Apple's refund decision. See the app license and purchase terms.